About

FREQUENTLY ASKED QUESTIONS (FAQ)

Need additional registration assistance?

Please contact the AIS Registrar by email at registrar@aisnet.org or by phone +1 (404)760-8177 (Mon. – Fri. 9 a.m. – 5 p.m. ET, excluding holidays)

I need a visa to travel. How do I obtain a letter of Invitation?

After completing conference registration, you can complete the Invitation Letter Request Form. The form should be used to initiate request for travel visas. You must be an active AIS member in order to receive an invitation letter. The AIS registrar will issue the Invitation Letter within two business days upon receipt of the completed form.

After completing your conference registration, you can complete the Visa Letter Request Form. The AIS registrar will issue the Visa Letter within two business days upon receipt of the completed form.

Please note: your conference registration must be complete and paid in full to receive a Visa Letter.

I need a visa to travel. How do I obtain a visa letter?

Complete your conference registration, then, complete the Visa Letter Request Form. The AIS registrar will issue the Invitation Letter within two business days upon receipt of the completed form. 

Please Note: Prior to receiving a Visa Letter, you will need to complete and pay for your conference registration in full. If the requested visa is not granted, you must notify the AIS registrar prior to the conference to request a full refund minus applicable admin fees. 

What time zone is the conference in?

The conference will take place in ICT – Indochina Time (UTC/GMT +7)

Are the conference proceedings included in my registration?

Yes, the conference proceedings will be available via the AIS eLibrary.

What is the recommended attire for the conference?

Conference attire is business casual. Meeting room temperatures may be cool, and climate varies, so layered clothing may provide the greatest comfort. Be sure to check the local weather for the current conditions.

I have special dietary needs; how can I request special meals?

We will do our best to accommodate your special dietary needs. Please select your special meal request from the options provided during your conference registration, prior to the conference. All special dietary requests must be made two weeks prior to the conference start date; requests made onsite will not be honored.

Do I need to register if I am presenting?

For the paper to appear in the ICIS proceedings, at least one author of each paper will be required to participate in the paper session and be registered for the conference by the early registration deadline. Failure to comply with this requirement will result in removal of your paper from the ICIS 2024 proceedings.

Do I need to register if I am a co-author but not presenting?

Each additional co-author attending the conference must register independently.

Do I need to register if I am a session chair?

Yes.

Do I need to register if I am an ICIS 2024 conference committee member?

Yes.

Do I need to register if I am a mentor, panelist, or a workshop organizer?

Yes.

May I register to only attend the Pre-conference Workshops and/or the SIG/Ancillary meetings?

Most pre-conference workshops require full conference registration. A few ancillary only meetings can be found here. Please select the appropriate ancillary only registration link.

If I have already registered, how do I add an Ancillary Meeting/Workshop to my registration?

To add a workshop to your full conference registration please follow this link and make sure you are logged in to your AIS account. Click on “Register”. If you have already completed a conference registration, you will then click “Modify” then “Attendee Selections” to add your desired workshop or ancillary meeting. Complete your purchase to be enrolled in the session.

Can I register and pay onsite?

Yes, you may register and pay onsite although we strongly encourage all participants to register and pay in advance to ensure all of your registration requests/needs can be met (all special meal requests must be submitted two weeks prior to the conference).

We accept personal checks, traveler’s checks, Electronic Funds Transfer (Wire), VISA, MasterCard and American Express. In addition, cash is accepted onsite. Please note: conference badges will not be issued until payment is made in full. Register early to take advantage of the early registration discounts!

Can I pay after I attend the conference?

Conference registrations fees may be paid in advance or onsite but must be paid in full prior to collecting your badge and other registration materials.

Can I pay by purchase order?

Purchase orders are not permitted. Instead, you may complete the online registration form and select the check payment option as your form of payment and later remit payment. Please note your registration will not be processed until payment has been received. If evidence of payment is not available onsite, the participant will be given a registration badge only after a valid credit card number has been provided as a guarantee until staff returns to the office following the conference to verify payment.

Can I pay by bank transfer?

Wire transfers are accepted. Please contact the conference registrar to request the wire transfer instructions. Next complete the online registration form, be sure to select “check” as your method of payment. Once your wire payment is received, we will post the payment to your registration record then send you an updated registration receipt to confirm.

Please Note: Conference badges will not be issued until payment is made in full. If evidence of payment is not available onsite, the participant will be given a registration badge only after he/she provides a valid credit card number as a guarantee until staff returns to the office following the conference to verify payment.

When is the last day for conference registration?

We strongly encourage all participants to complete the conference registration as soon as possible. Please click here to review registration deadlines and the applicable rates.

What if I would like to bring a guest?

Guest Full Package tickets are available for purchase and include a printed badge, all conference provided meals and evening events. Or you may purchase a guest individual ticket for the individual evening events. You may pay for your guest ticket through the online registration form or make your purchase while onsite. Please note guest tickets do not include access to educational sessions.

If I have already registered, how do I add a Guest Ticket to my registration?

To add a guest ticket to your full conference registration please follow this link and make sure you are logged in to your AIS account. Click on “Register”. If you have already completed a conference registration, you will then click “Modify” then “Attendee Selections”. Click on “Save & Add Another Attendee”. Enter your guest’s information, click next, select the type of guest ticket you wish to purchase, and complete your transaction.

 

The primary registrant must purchase a full conference registration to be eligible to purchase guest ticket(s).

Please note: guest tickets do not include access to educational sessions.

I am participating in the Doctoral Consortium, are membership fees included in my regitration?

Student Doctoral Consortium invitees who are first time AIS members are eligible to receive a complimentary one-year AIS student membership; please contact the Membership Director (membership@aisnet.org) to receive the promo code which you will need to complete your complimentary membership registration. If you are already a current member or have been in the past and will be renewing your membership, Doctoral Consortium registration does not change your membership status and renewal will be at the prevailing rate.

I am not a member of AIS, can I attend the conference?

Unfortunately, no, as this conference is open to current members of AIS. Take the opportunity to join or renew your AIS membership or visit AIS Membership Benefits for more information. Click here for a current list of the Individual Membership Rates. For questions regarding your membership, please contact the Membership Director by email at membership@aisnet.org or by phone at +1 317.735.4058 (Mon.-Fri. 9 a.m. – 5 p.m. EDT excluding US Holidays).

I am an Institutional Member, how do I register?

Contact the Membership Director at membership@aisnet.org to verify your eligibility and receive the appropriate promotional discount code prior to completing your online conference registration. Apply the promo code during your online registration.

Do I need to register if I am presenting?

For the paper to appear in the ICIS proceedings, at least one author of each paper will be required to participate in the paper session and be registered for the conference by the early registration deadline. Failure to comply with this requirement will result in removal of your paper from the ICIS 2024 proceedings.

Do I need to register if I am a co-author but not presenting?

Each additional co-author attending the conference must register independently.

Do I need to register if I am a session chair?

Yes.

I have problems with the editorial system. Whom shall I contact

In case of technical problems, please contact the ICIS 2024 review coordinators at icis2024.review@gmail.com. Please carbon-copy your responsible track chairs.

Do I need to register if I am an ICIS 2024 conference committee member?

Yes.

May I register to only attend the Pre-conference Workshops and/or the SIG/Ancillary meetings?

Most pre-conference workshops require full conference registration. A few ancillary only meetings can be found here. Please select the appropriate ancillary only registration link.

I have already registered; how do I add an Ancillary Meeting/Workshop to my registration?

To add a workshop to your full conference registration please visit ICIS 2024 workshop area; be sure to log in with your AIS membership credentials for appropriate rates. Select the workshop you would like to add then complete your purchase.